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Ladder check · Finance

Credit & Collections Manager

Manager

Owns the receivables ledger for the market's trade customers: credit policy and limits, customer onboarding and risk reviews, collections strategy and dunning, claims and deductions, blocked-order decisions, bad-debt provisioning and legal recovery, with a team of credit and collections specialists. Success is judged on DSO, overdue percentage and bad debt against plan, disputes fixed at the root cause rather than per invoice, clean cash application and month-end AR, and a sales organisation that sees credit as protecting growth rather than blocking it.

8 of the role's 14 target skills, the ones that weigh most

Skill 1 of 8

Credit & Collections Management

Levels and target skills come from Saganom's role library: 129 consumer-goods roles, each checked against the published ladders of nine professional bodies. A self-check is a starting point, not a verdict; in the app, a manager or colleague confirms a level when you ask them.

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Credit & Collections Manager: where do you stand? Ladder check · Saganom