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Ladder check · General Management

Chief of Staff

Senior professional to head-of

Runs the office of a general manager or CEO so the leader's time, information and decisions work: sets the operating cadence (leadership meetings, quarterly reviews, strategy and planning cycle), drives cross-functional priority projects from idea to execution, prepares board and leadership-team material, and acts as honest broker between the leader, the leadership team and the organisation. Success is judged on whether the leader's agenda lands on time, the quality of decisions and board material, and the trust of both the leader and the leadership team.

8 of the role's 17 target skills, the ones that weigh most

Skill 1 of 8

Project Management

Where this role typically leads

Levels and target skills come from Saganom's role library: 129 consumer-goods roles, each checked against the published ladders of nine professional bodies. A self-check is a starting point, not a verdict; in the app, a manager or colleague confirms a level when you ask them.

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Chief of Staff: where do you stand? Ladder check · Saganom